Friday, June 21, 2013

In The Crapper...

From the Victorian times sprouted the legend known as Thomas Crapper.  Lore has it that he was an ingenious plumber who invented the flush toilet.  Lore didn’t quite get that right.  While Thomas Crapper was a real man who lived in 19th century London and owned a plumbing company, he didn’t actually invent the toilet, per se.

A Victorian toilet from www.itraveluk.co.uk
Thomas Crapper was known as a savvy salesman and great at advertising.  So, using a gentleman named Albert Giblin’s design, Crapper built and mass marketed flush toilets.  He also popularized the siphon system for emptying the tank.  Finally, Thomas Crapper slapped his name on anything and everything he was associated with; manhole covers, toilets, bathrooms – you name it. 

Speaking of naming it, some people claim the term “crapper” (in reference to a bathroom), came from U.S. Soldiers who were deployed in the U.K. during the first World War.  According to lore, these soldiers saw the word “Crapper” on every door to every bathroom across London and began calling the room the “Crapper.”

Despite the legend of Mr. Crapper, Alexander Cummings is the one who’s usually credited with inventing the first flush mechanism back in 1775.  In 1853, Joseph Adamson took out the first patent for the siphonic flush – eight years prior to Crapper starting his plumbing business.

No matter who invented it, or what you call it, be it “The Crapper,”  “The Cummings” or maybe even “The Gilbin”... when it breaks, it stinks (sometimes literally).

That’s why for all your plumbing issues, there’s BRISTOL Restoration!  And hey, if you call us?  You may even get an interesting history lesson about the work we’re doing!

Monday, June 17, 2013

Are We There Yet?

“The Jetsons,” a family sitcom created in 1968, is perhaps more relevant today than when it first debuted.  Set in 2062, everything in it was foreign to us, except the family foibles.  Perhaps one of the reasons its plots stand the test of time is that family dynamics don’t really change that much.  Sure, it may feel a bit antiquated to have George drop Jane (his wife) off at the mall before he goes to work, but that’s a whole different blog entry.

Possibly its longevity is due to the fact that it’s just fun to think about how far we’ll get technologically in the future.  How many technological advances will improve our way of life.  After all, we have Facetime and Skype now.  But where are those fantastic masks Jane used when she answered the phone?  You know, that perfectly coiffed mask she could slip on so that the person on the other end of the phone would have no idea she just rolled out of bed.

Dinner time with the Jetsons was about the coolest ever. After Rosie the robot set the table, Jane would select a slide to enter into a “computer” and voila, out came a fresh, piping hot meal for the whole family.

The Jestons At Dinner | Copyright Hanna-Barbera
So, sixty years after its inception, we’re not quite there yet…

Or are we?

A little research shows that Microsoft is getting us closer to the 1962 vision of the future.  Soon there will be counter tops that can assemble a grocery list, suggest recipes based on available items in the fridge and pantry.   The recipes will also be read aloud, so you can move freely around your kitchen without having to constantly check to see if you need to add more cilantro…

So, if you look at the Jetsons and wonder, “Are we there yet?”  The answer is, 

“No, but Bristol Restoration will get you closer.”


Thursday, October 20, 2011

Illegal Contractors


The construction world has good and bad parts, as does any industry.  Often times, you'll pay more for better service, and pay less for mediocre service. Also, often times, we choose the cheaper choice as long as it puts the lipstick on the pig.  We choose the unlicensed contractor because it is quick and inexpensive.  Go ahead and continue doing this, but I want to make sure that you know you are risking paying heaps more than you would going with the licensed contractor.

An illegal contractor is someone who is illegally performing a service without the proper education and declaration from the California Contractors State License Board.  This means that the "contractor", although may be experienced, hasn't passed through the Contractors Board and been given certification to provide these services.  Another downfall of the illegal contractor, is that with a licensed contractor comes bonds, insurance and other responsible business practices.  You also risk being "stiffed" by the unlicensed contractor because often times he is involved with construction scams and the chances of him running with your money before the job is completed is statistically high.

The CSLB is working to bust illegal contractors with SWIFT (Statewide Investigative Fraud Team).  This team sets up joint operations with other state agencies to raise the penalties and fines for violators and increase the scope if violations for taxes, workers compensation, illegal payrolls and worker safety. 

These contractors might not seem like major competitors, but you'd be surprised to see how many handy man Joe's are stealing your business and providing low budget, satisfactory work. These contractors are easy to get a hold of, quick to complete the work and get away as fast as they can while burning a hole in your pocket.

There is light at the end of the tunnel, however.  Should you be tricked into using an illegal contractor, you can report unlicensed activity with the California Contractors State License Board for up to 4 years from the date of the act. Here, you can file a complaint regarding both licensed and unlicensed contractors.  You may or may not see the severity of reporting illegal activity but regardless of the size of damage done to you, these contractors are most likely under "contract" with many other consumers. 

OR...you can save yourself any of this trouble at all, and go with your friendly, hardworking LICENSED Contractor (#878868) Bristol Restoration, and be guaranteed 100% service and 150% quality in return for your money.  The only reporting you'll have to do then is positive reviews and customer referrals. Call us yesterday, and avoid tomorrows troubles. (661) 294.1812

 
(661) 294-1812 CALL NOW!!
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4.5 Easy Steps to Keeping Your Clients Loyal to You


1) Set a Good First Impression. What it comes down to is even in 2011, first impressions matter. The way that you present your company to a prospect is the way that he or she will forever view your companies capabilities.  This means, show up on time, dressed appropriately, be respectful and provide the service that you agreed to provide, and FOLLOW UP.  Leaving the client satisfied is the best way to ensure future business.

2) Follow-Up.  After you have provided your product or service, remember to follow-up with the client to make sure that you have delivered what your promised.  Whether it be an email or phone call, make sure that the client is satisfied. 

3) Keep In Contact.  It can't hurt your company if you continue to be in the face of your client.  This doesn't mean to call your client every day, but this does mean sending promotional emails, Holiday emails, etc.  The more often your name is in front of your client the more likely he or she is going to call you again.

4) KEEP YOUR TRUST. By following the first three steps, you are likely to have developed a strong trust between you and your client.  In addition, helping to REFER other business to your client, you can expect to have the favor returned.  Once your client knows that you are there to help him, he will also do his best to help you...in most cases.

4.5) Naturally, with new clients you would continue these steps. However, it is important not only to gain new clientele, but to make a good impression on the person who referred you, therefore keeping his or her business.

Today, it is easy to fumble the football and have a competitor recover it and run for a touchdown.  You can never GUARANTEE clientele retention, but you can put forth 100% effort to keep them.  In this world, it isn't "What can you do for me?"...it is "What can I do for you?"  Above everything, providing a service better than what you said you'd provide, will ensure happiness in all of your clients. Some business owners don't understand this concept, but, doing what you said you were going to do, when you said you were going to do it and EXACTLY how you said you were going to, is a sure bet to gaining and retaining clients.  Just ask Bristol Restoration. (661) 294.1812

 
(661) 294-1812 CALL NOW!!
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Wednesday, September 21, 2011

10 Tips for Making Sure Your Contractor Measures Up...


10 Tips for Making Sure Your Contractor Measures Up...

  1. Hire only licensed contractors.
     
  2. Check a contractor's license number online at www.cslb.ca.gov or by calling (800) 321-CSLB (2752).
     
  3. Get at least three bids.
     
  4. Get three references from each bidder and review past work in person.
     
  5. Make sure all project expectations are in writing and only sign the contract if you completely understand the terms.
     
  6. Confirm that the contractor has workers' compensation insurance for employees.
     
  7. Never pay more than 10% down of $1,000, whichever is less. Don't pay in cash.
     
  8. Don't let payments get ahead of the work.
     
  9. Keep a job file of all papers relating to your project, including all payments.
     
  10. Don't make the final payment until you're satisfied with the job.
You can never be too sure that you are hiring a CREDIBLE contractor..well, unless you choose Bristol Restoration.  These ten tips are from the California State License Board and should be included in every decision you make when hiring a contractor to do major AND MINOR repairs on your home or property.  The consequence for hiring an unlicensed contractor isn't just for the regular Joe Shmoe. You are at risk as well, and you should be taking these tips seriously. Or just make it easy on yourself and call us....