Illegal Contractors

The construction world has good and bad parts, as does any industry.  Often times, you'll pay more for better service, and pay less for mediocre service. Also, often times, we choose the cheaper choice as long as it puts the lipstick on the pig.  We choose the unlicensed contractor because it is quick and inexpensive.  Go ahead and continue doing this, but I want to make sure that you know you are risking paying heaps more than you would going with the licensed contractor.

An illegal contractor is someone who is illegally performing a service without the proper education and declaration from the California Contractors State License Board.  This means that the "contractor", although may be experienced, hasn't passed through the Contractors Board and been given certification to provide these services.  Another downfall of the illegal contractor, is that with a licensed contractor comes bonds, insurance and other responsible business practices.  You also risk being "stiffed" by the unlicensed contractor because often times he is involved with construction scams and the chances of him running with your money before the job is completed is statistically high.

The CSLB is working to bust illegal contractors with SWIFT (Statewide Investigative Fraud Team).  This team sets up joint operations with other state agencies to raise the penalties and fines for violators and increase the scope if violations for taxes, workers compensation, illegal payrolls and worker safety. 

These contractors might not seem like major competitors, but you'd be surprised to see how many handy man Joe's are stealing your business and providing low budget, satisfactory work. These contractors are easy to get a hold of, quick to complete the work and get away as fast as they can while burning a hole in your pocket.

There is light at the end of the tunnel, however.  Should you be tricked into using an illegal contractor, you can report unlicensed activity with the California Contractors State License Board for up to 4 years from the date of the act. Here, you can file a complaint regarding both licensed and unlicensed contractors.  You may or may not see the severity of reporting illegal activity but regardless of the size of damage done to you, these contractors are most likely under "contract" with many other consumers. 

OR...you can save yourself any of this trouble at all, and go with your friendly, hardworking LICENSED Contractor (#878868) Bristol Restoration, and be guaranteed 100% service and 150% quality in return for your money.  The only reporting you'll have to do then is positive reviews and customer referrals. Call us yesterday, and avoid tomorrows troubles. (661) 294.1812

 

(661) 294-1812 CALL NOW!!

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4.5 Easy Steps to Keeping Your Clients Loyal to You

1) Set a Good First Impression. What it comes down to is even in 2011, first impressions matter. The way that you present your company to a prospect is the way that he or she will forever view your companies capabilities.  This means, show up on time, dressed appropriately, be respectful and provide the service that you agreed to provide, and FOLLOW UP.  Leaving the client satisfied is the best way to ensure future business.

2) Follow-Up.  After you have provided your product or service, remember to follow-up with the client to make sure that you have delivered what your promised.  Whether it be an email or phone call, make sure that the client is satisfied. 

3) Keep In Contact.  It can't hurt your company if you continue to be in the face of your client.  This doesn't mean to call your client every day, but this does mean sending promotional emails, Holiday emails, etc.  The more often your name is in front of your client the more likely he or she is going to call you again.

4) KEEP YOUR TRUST. By following the first three steps, you are likely to have developed a strong trust between you and your client.  In addition, helping to REFER other business to your client, you can expect to have the favor returned.  Once your client knows that you are there to help him, he will also do his best to help you...in most cases.

4.5) Naturally, with new clients you would continue these steps. However, it is important not only to gain new clientele, but to make a good impression on the person who referred you, therefore keeping his or her business.

Today, it is easy to fumble the football and have a competitor recover it and run for a touchdown.  You can never GUARANTEE clientele retention, but you can put forth 100% effort to keep them.  In this world, it isn't "What can you do for me?"...it is "What can I do for you?"  Above everything, providing a service better than what you said you'd provide, will ensure happiness in all of your clients. Some business owners don't understand this concept, but, doing what you said you were going to do, when you said you were going to do it and EXACTLY how you said you were going to, is a sure bet to gaining and retaining clients.  Just ask Bristol Restoration. (661) 294.1812

 

(661) 294-1812 CALL NOW!!

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